Brevo is a customer engagement platform for businesses that want to manage marketing and sales in one place. It brings together email, SMS, WhatsApp, web and mobile push, live chat, chatbots, CRM, sales management, and customer loyalty tools. Create email campaigns with a drag-and-drop editor or ready-made templates, organize contacts with segmentation, and set up automation for journeys such as welcome messages and abandoned carts. Brevo also provides campaign statistics to help teams review delivery, engagement, and results. Businesses can coordinate messages across channels and connect Brevo with more than 150 tools, including Shopify, WordPress, Stripe, and Zapier. A free plan is available, with paid plans for businesses that need additional capabilities. Brevo also provides developer guides, SDKs, and an API for integrations and custom workflows.
Brevo combines customer communications with CRM and sales tools for businesses that need to coordinate activity across teams. Send marketing campaigns by email, SMS, WhatsApp, and push, or deliver transactional messages such as order confirmations and shipping updates through SMTP relay, API, or automated workflows. Sales tools include custom pipelines, sales automation, meetings, and contact management. For customer conversations, businesses can add live chat and chatbots to a website, manage replies, and capture leads. Brevo also offers AI features for generating campaign copy, optimizing send times, enriching contacts, and asking questions about data in plain language. Developers can use Brevo’s open API, SDKs, and guides to build integrations, while businesses can connect more than 150 digital tools. Brevo has a free plan and paid plans, with pay-as-you-go credits available for certain messaging needs.
Teams can use Brevo’s drag-and-drop email editor and ready-made templates to create campaigns, then use contact segmentation and marketing automation workflows to tailor messages. The platform supports email, SMS, WhatsApp, and push campaigns, as well as transactional messages through SMTP relay and API. Businesses can manage sales pipelines and customer conversations, use website live chat and chatbots to capture leads, and review campaign statistics and real-time SMS analytics. Brevo also offers integrations with more than 150 digital tools.